We answer within one business day
Email support@kiba.app for anything about your account, credits, reviews, privacy requests or billing.
Contact
- General and account help: support@kiba.app
- Privacy and data requests: privacy@kiba.app
- Billing questions: billing@kiba.app
Frequently asked
How many free reviews do I get?
3 full reviews without an account. Creating a free account adds 25 starting credits plus 5 free credits refilled every day.
Does the mentor invent experience for me?
Never. The rewrite reframes, restructures and sharpens what is already true. Where a number is missing, it inserts a bracketed placeholder for you to fill in honestly.
Is my CV shared with employers?
No. Your documents and reviews are private to your account. We never sell your data or send it to employers.
Can I delete everything?
Yes. Settings lets you export all of your data as JSON and permanently delete your account and every associated review, conversation and document.
How does paying for credits work?
Credit packs and Kiba Pro are available on the Billing page and paid securely through Stripe. A full review costs 10 credits, packs start at $12 for 100 credits, and purchased credits never expire.
Looking for our policies? See the Terms, Privacy Policy, Cookie Policy, Acceptable Use Policy and Refund Policy.